Company Policy

Highlander Trekking Pvt. Ltd Privacy Policy

Highlander Trekking & Expedition Pvt. Ltd. understands the importance of your privacy. We are committed to protecting our customer's privacy. When you buy services from us as a customer, or contact us, we use the information from customers to correctly process our sales and to improve our ability to understand our customer's needs.

Description of Information Collected and Use of Such Information

Highlander Trekking & Expedition Pvt. Ltd. stores e-mail, phone numbers and physical addresses when a customer does business with us or contacts us. When a customer makes a purchase, except for credit card details, information supplied on the purchase order is passed to Highlander Trekking Pvt. Ltd. Such information is used for processing orders, and possibly for later contact when Highlander has new products which may be of interest to customers. We do not sell, give away, or distribute email addresses, physical addresses or phone numbers.

Payment for orders is handled through our bank and credit card merchant accounts. No credit card details (credit card number, expiration date) are ever stored by Highlander Trekking & Expedition Pvt. Ltd.

Agreement between Highlander Trekking & Expedition Pvt. Ltd. and referring company


Liability

Highlander is a destination management company, therefore, under any circumstances, is not responsible or liable for any unforeseen situations like, accident, damage, loss, delay, inconvenience, personal injury or illness, excess luggage charges, losses incurred by rerouting, inclement weather, floods, political disruptions, strikes, riots and other disturbances are personal expenditure.

Complains

If any complains should occur they should be cleared before departure.


Price

Prices are valid as mentioned per offer. Highlander reserves the right to change the prices due to possible considerable increased costs by changes in the rates of foreign currencies, in local taxes or permits, in local price levels or due to certain local government measures.

Insurance

All the staff working at Highlader has insurance. We strongly recommends all the tour and trek participants should obtain their own personal insurance which covers accidents, health, emergency evacuation and loss or damage to personal effects. If you do not have insurance you should accept responsibility to cover all medical expenses incurred and costs involved in getting you to a medical facility.

Comments & Suggestion
If u have any comments & suggestion please feel free to mail us


Payment for Trips
Please mail us for bank details.